Site was a long way from the airport and relatively hard to find. Looked tatty. Site appeared unattended - we arrived slightly early. Contacted the taxi service who were not aware of the booking. Called main number and the taxi was authorised and dispatched. Congested traffic on way to airport. Luton airport pick up area is very inconvenient (deliberate airport policy, not under control of LutonAirportParking). Buses to long term car parks looked easier to use...nearer, and no queues. On checking prices nearer the time I found that the Airport long term car parking would actually have been cheaper.
Very poor service I would not recommend Luton Airport parking. Just want your money with no consideration to basic human concerns / problems.Poor road signs leading up to airport. Over priced.Look forward to any responsible senior manager contacting me to discuss. And I'll feedback any response.....6/1/2019 clocks starts now....Reply: You are correct carpark was not booked under my name, but was booked with travelling companion. Can you confirm complaint procedure and a real name that I can communicate with?
I save money, time and sleep well knowing I left my car in safe hands.
A considerably cheaper alternative to parking at the airport. Naz and his coworkers were extremely polite and helpful. The complimentary taxi / shuttle service takes about 15 minutes to get to / from the airport, so build that time into your planned arrival at the airport. I had to wait no longer than 5 minutes to be picked up at either end of my journey by the taxi. I am VERY happy with Luton Airport Parking and will use them again. (One other matter, the indoor parking location and the outdoor parking are located at DIFFERENT addresses, so don't make the mistake of driving to one if you have booked the other, like I did!)
Concerns about credibility were completely unfounded, totally legitimate, punctual and courteous. Much better than hanging about for a bus and lugging cases around,will definitely use again. Chris
Luton Airport Parking is a UK Parking based in Luton, East of England. Luton Airport Parking is located at 314 Selbourne Rd, Luton LU4 8NU, UK.
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